Customer satisfaction is essential. We take the time to understand our customer’s needs and objectives to provide sound business solutions through quality, reliability and technology. We grow and prosper by going above and beyond the needs of our customers giving KMP, Inc. a competitive advantage.
The men and women of KMP, Inc. make our success possible. We encourage the involvement and reward the contribution of each employee. We value open and honest communications. We create a workplace where every employee can share a sense of ownership of KMP, Inc.’s success. The diversity and uniqueness of our staff, shows that we provide equal opportunity in our employment and promotion practices.
Quality is everyone’s responsibility and is achieved through our Quality Assurance and Quality Control process. Our Quality assurance process is a unique system that prevents mistakes prior to the fulfillment of our obligations. Our Quality Control Program ensures continuous satisfaction of our clients’ statement of objectives and goals. The overall premise behind our Quality Control Program is:
“If performance goals are not met, corrective action is implemented. Conversely, if goals are exceeded, the bar is reset to re-establish stretch goals.”
We pursue our business interests worldwide in a socially responsible manner. We conduct our business in accordance with the highest standards of legal and ethical conduct, because we believe in hard work and honesty. Each employee is encouraged to participate in community service, with our involvement we will be instilling these similar values to the community that supports us.